Cookie policy

To make this site work properly, we sometimes place small data files called cookies on your device. Most websites do this too.

What are cookies?

A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don't have to keep re-entering them whenever you come back to the site or browse from one page to another.

How do we use cookies?

The Action for Children website uses cookies to monitor and track how visitors use the site, how they interact with and use available pages. Other cookies are used to protect the security of the site and any transactions that take place.

Strictly necessary cookies

Cookies described as strictly necessary are used to remember things like the information you've entered on a form or any orders or services you have requested. These cookies make sure you connect to the correct service on our website when we make any changes to the site. These cookies are essential for the websites to operate effectively.

Performance cookies

The performance cookies on our website are used to collect information about how you use our website, pages visited and any errors you may experience. These cookies don't collect any information that could identify you - all information collected is anonymous and is only used to improve how our website works, understand what interest's users and measure the effectiveness of the service we provide. For example, we may analyse our web traffic using Google Analytics. Aggregated usage data helps us improve the website structure, design, content and functions.

Hotjar

We use Hotjar to better understand our users' needs and experience with the service by collecting data on their behaviours and their devices. This includes a device's IP address (stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only) and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. This means that we cannot identify you from this data. Hotjar is contractually forbidden to sell any of the data collected on our behalf.

How to control cookies

We use OneTrust to manage how users opt in and out of the cookies on our website. You can update your preferences for the cookies on our website through your profile. Please note that our websites will work without cookies, but you will lose some features and functionality if you choose to disable them.

If you wish to restrict or block web browser cookies which are set on your device then you can do this through your browser settings for details, see aboutcookies.org. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.

Detailed list of all the cookies used and their functions